For families & individuals
Notify organisations that need to know of a death.
When someone close to you dies, myTrove lets you notify multiple organisations — banks, insurers, government and more — with a single secure online notification process. It's free, and supported by the Department of Internal Affairs.
- Enter the relevant information once
- Select the organisations you want to Notify
- No repeating the same difficult conversation
- Guided step by step, at your own pace
Wherever you're starting from
myTrove works for everyone involved
Whether you're grieving, settling an estate, or running an organisation, there's a clear path made for you.
For Families & Individuals
Notify organisations of a death and begin closing accounts, all from one place — without repeating yourself.
Get startedFor Lawyers
Manage estate notifications at scale with a clear, time-stamped audit trail for every organisation contacted.
For lawyersFor Organisations
Receive verified, structured death notifications — improving customer care and reducing billing errors.
For organisationsWhat is myTrove
A single, secure place to notify everyone who needs to know
Losing someone means dozens of phone calls, forms and letters — often repeating the same painful conversation. myTrove replaces all of that with one secure notification that reaches every connected organisation on your behalf.
Start a notificationOne notification, many organisations
Tell us once and we notify every selected organisation.
View all participating organisationsFree to use
Free for families and individuals to notify. Fees apply for the Lawyers and Organisation portals.
Private and secure
Encrypted, and accessed only by you and the people you nominate.
Guided every step
Clear, calm guidance at your own pace — no jargon.
How it works
Four simple steps, at your own pace
Add what you have and move through each step — nothing is sent until you're ready, and you can update your information at any time.
Enter the details of the person who has died.
Share the details of the person who has died so we can begin. You enter their information once — no need to repeat it for every organisation.
- Their full name and date of birth
- Their last known address
- Date of death
Tell us your circumstances
Let us know why you're notifying — for example, to claim an insurance policy and/or to handle the estate. This helps tailor the process to your situation.
- Claiming an insurance policy
- Handling or settling the estate
- Copy in another person to the Notification
- Provide your contact details
Choose who to notify
Here you decide who gets notified. Add account details per organisation, or just provide as much information as you can, and update it later.
- Select from 200+ participating organisations
- Add account or reference numbers if you have them
- Or notify without the details
Add any documents
Relevant documents help finalise affairs efficiently — provide them according to your situation. Because you're using myTrove, for a death in New Zealand you do not need to supply an NZ Death Certificate.
- Upload documents relevant to your situation
- No NZ Death Certificate required
- Add more later as it becomes available
Still waiting on the death registration?
A death can take a while to be officially registered — especially with a DIY funeral. You don't need to wait. Start now with the information you have, and myTrove will manage the processing of your notification.
Who you can notify
Hundreds of organisations, one notification
From banks to government agencies, myTrove connects to the organisations that matter most.
Banking & Finance
Banks, KiwiSaver and finance
Government
Tax, licences and benefits
Insurance
Life, health, home and contents
Local Councils
Rates and property records
Utilities & Power
Electricity, gas and water
Charities
Memberships and donations
Other roles
Are you a creditor, or owed money by the estate?
myTrove isn't only for families and executors. If you had a relationship with the person who has died you can use the notification process to let organisations know you potentially have a claim on Estate Assets.
Provide as much information as you can. You can notify with or without account details, and update as needed.
Start the notification processCreditors
Anyone the person who died owed money to.
Service providers
Businesses with unpaid accounts or open contracts.
Funeral-related providers
Costs and services connected to the funeral.
Other significant relationships
People closely connected to the person who has died.
Trusted to handle life's hardest admin
New Zealand's leading death notification service, operating in partnership with government.
New Zealand families
through myTrove
on the platform
& individuals
Who we are
A trusted New Zealand service, working with government
myTrove is a New Zealand company that works alongside government agencies and private-sector organisations to make death notification simpler. Through myTrove Notify, people can notify many organisations in one place; through myTrove Planner, they can prepare ahead of time.
We've supported New Zealand families for 8 years and assisted more than 35,000 estates — always with privacy, care and verification using government-held death registry information.
Learn more about usA New Zealand company
Built here, for New Zealanders.
Working with government
Verified using government-held death registry information.
Private & secure by design
Encryption and government-trusted verification.
Plan ahead · myTrove Planner
Take the weight off the people you love
myTrove Planner lets you record your estate, key contacts and final wishes in advance — privately and securely. So when the time comes, the people you love aren't left guessing.
- Store information about your accounts, assets and contacts in one place
- Nominate a trusted person
- Record your final wishes, your way
Don't leave it too late — make it easier for the people you love by starting your planning today.
Explore myTrove PlannerWhat people tell us
Families, lawyers and organisations, in their own words
myTrove meant I only had to explain what happened once. That mattered more than I expected.
A daughter, Auckland
We started the notification the same week, before the death certificate even arrived. It took the pressure off.
An executor, Wellington
Being able to update the notification as new information came in made an impossible week feel manageable.
A family member, Christchurch
Questions & answers